Skip to main content

Formular Kontakt-Layer EN

Formular Kontakt-Layer EN

Places in your neighbourhood

We are here for you

All locations and counterparts

Your access to the digital KÖTTER world

KÖTTER SmartControl

The electronic security log by KÖTTER Security

 

ATM service oprtal

Full service for your automatic machines by KÖTTER Cash and Valuables Services

 

Bargeld-Service-Portal

Digital cash logistics by KÖTTER Cash and Valuables Services

 

Web-Portal

The customer portal of KÖTTER Personal Service

 

MyKoetter.de

The KÖTTER Services employee portal

Data Protection Statement

The protection of your privacy and your personal data is of the utmost importance to us. For this reason we operate our Internet activities solely according to the respective applicable data protection laws.

Data Protection Statement valid from: 30th August 2024

Informationon the collection of personal data

(1) In the following we will inform you about the collection of personal data when using our website. Personal data is all data that relates to you personally, e.g. name, address, e-mail addresses, user behaviour. 

(2) The controller as defined by Article 4(7) EU General Data Protection Regulation (GDPR) is KÖTTER GmbH & Co. KG Verwaltungsdienstleistungen, Wilhelm-Beckmann-Straße 7 in 45307 Essen (Deutschland), available by e-mail at infokoetter "«@&.de.  The company imprint can be found in full here: www.koetter.de/impressum. Our data protection officer can be contacted at Datenschutzkoetter "«@&.de or via our postal address with the addition "An die Datenschutzbeauftragte" (To the Data Protection Officer).

(3) When you contact us by e-mail or via our contact form, we store the data you provide us with (your e-mail address, if applicable your name) in order to respond to your query. The provision of further information is voluntary and simply helps us to contact you to answer your query. We delete the accumulated data when the storage of this is no longer necessary, or if statutory retention periods exist, we restrict the processing of the data.

(4) If we have to commission service providers for individual functions of our service or wish to use your data for advertising purposes, we will inform you in detail of the respective processes, as stated below. In doing so, we will also state the defined criteria for the storage period.

Your rights

(1) You have the following rights with respect to your personal data processed by us: 

  • Right of access
  • Right to rectification or erasure
  • Right to restriction of processing
  • Right to object to the processing
  • Right to data portability

(2) You also have the right to lodge a complaint with a data protection authority about the processing of your personal data by us.

State Representative for Data Protection and Freedom of Information North Rhine-Westphalia
Kavalleriestr. 2-4
40213 Dusseldorf
Telephone: 0211/38424-0
Fax: 0211/38424-10
E-mail: poststelle@ldi.nrw.de

Collection of personal data when using our website

(1) If you use our website for information purposes only, i.e. if you do not register with us or you send us information in a different way, we collect only the personal data that your browser sends to our server. If you would like to view our website, we collect the following data which we require for technical purposes to display our website to you and to guarantee stability and security (the legal basis for this is Article 6(1)(1)(f) GDPR): 

  • IP address
  • Date and time of the server query
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Access status/HTTP status code
  • Volume of data transferred in each case
  • Website the request comes from
  • Browser
  • Operating system and its interface
  • Language and version of the browser software

(2) In addition of the previously mentioned data, cookies will be stored on your computer when you use our website. Cookies are small text files which are stored on your hard drive by the browser you use and which transmit certain information to the body setting the cookie (in this case us). Cookies cannot run programs or transfer viruses to your computer. They are designed to make our services more user-friendly and more effective.

(3) Use of cookies:

a) This website uses the following type of cookies, the scope and function of which are explained below:

  • Transient cookies (see b)
  • Permanent cookies (see c).

b) Transient cookies are automatically deleted when you close the browser. These include, in particular, session cookies. These store a so-called session ID which allow different requests from your browser to be assigned to the general session. This enables your computer to be recognised you if you return to the website. Session cookies are automatically deleted when you log off or close the browser.

c) Permanent cookies are automatically deleted after a given time, which can be different for each cookie. You can delete cookies at any time through the security settings of your Internet browser.

d) You can configure your browser settings as you wish and reject, for example, the acceptance of third-party cookies or all cookies. We wish to point out that in doing so you may possibly not be able to use all of the website’s functions.

Further functions and offerings of our website

(1) In addition to the purely informational use of our website, we offer various services which could be of interest to you. For this you generally have to enter additional personal data which we use to provide the respective service and to which the aforementioned principles of data processing apply.

(2) Sometimes we use external service providers for the processing of your data. We have selected and engaged these service providers carefully; they are bound to our instructions and are regularly monitored. Your data will be cached on our server until its transmission to the third-party provider – however for a maximum of 30 days – and automatically deleted after the transmission.

(3) In addition, we may pass on your personal data to third parties if we offer participation in campaigns, contract conclusions or similar services together with partners. You will receive more detailed information about this when you enter your personal data or below in the description of the offer. 

(4) If our service providers or partners have their head office in a country outside the European Economic Area (EEA), we will inform you of the consequences of this circumstance in the description of the offer. 

Objection to or revocation of consent to the processing of your data

(1) If you have given consent to the processing of your data, you may revoke this at any time. Such revocation shall affect the legitimacy of the processing of your personal data after you have expressed this to us. 

(2) Insofar as our processing of your personal data is based on a balancing of interests, you can lodge an objection to the processing. This is the case, in particular, if the processing is not necessary for the fulfilment of a contract with you, something which we will explain in each of the following description of the functions. When asserting such an objection, we ask you to state the reasons why you do not wish us to continue processing your personal data in the manner stated. In the event of a justified objection, we will check the state of affairs and either stop or adjust the data processing, or inform you of the mandatory, legitimate grounds on the basis of which we are entitled to continue the processing. 

(3) You can, of course, object to the processing of your personal data for the purposes of advertising and data analysis at any time. You can inform us of your objection in relation to advertising using the following contact details: By e-mail to infokoetter "«@&.de, by telephone at (0201) 2788-388 or by post to: KÖTTER GmbH & Co. KG Verwaltungsdienstleistungen, Datenschutzbeauftragte, Wilhelm-Beckmann-Straße 7, 45307 Essen.

Newsletter 

(1) With your consent you can subscribe to our newsletter, in which we will inform you about our current interesting offers and/or company news. The advertised goods and services are named in the declaration of consent.  

(2) For the registration for our newsletter we use the so-called double opt-in procedure. This means that after your registration we will send you an e-mail to the e-mail address provided, in which we ask you to confirm that you wish to be sent our newsletter. If you do not confirm your registration via the link, your information will be blocked. In addition, we store your IP addresses used and the times of the registration and confirmation respectively. The purpose of the procedure is to be able to verify your registration and, if necessary, clarify any possible misuse of your personal data.  

(3) The only mandatory information for receipt of the newsletter is your e-mail address. After your confirmation, we store your e-mail address for the purpose of sending the newsletter. The legal basis for this is Article 6(1)(1)(a) GDPR.  

(4) You can withdraw your consent to receiving the newsletter at any time and unsubscribe from the newsletter. You can declare your revocation by clicking on the link provided in every newsletter or by sending a message to the contact details stated in the imprint.  

(5) Information on the third-party service provider: CleverReach GmbH & Co. KG, Mühlenstraße 43, 26180 Rastede; you can find further information on data protection at CleverReach here

Google Ads Lead

In addition to Adwords Conversion, we also use the Google Ads Lead form. This is a procedure that allows us to target you specifically when you leave us your contact details. The application is a webhook, i.e. a procedure with which server-based web services are intelligently linked with each other in order to achieve the best possible benefit for both sides. In its terms of use, Google Ads Lead obliges all users to handle personal data exchanged as part of the web forms in a sensitive and privacy-compliant manner.

Lead forms, including the text and images provided by the advertiser, are subject to the "Google Ads Guidelines".

Use of etracker

(1) The operator of this website uses services of etracker GmbH from Hamburg, Germany (www.etracker.com) to analyse user data. This involves the use of cookies that enable a statistical analysis of the use of this website through the visitors to it as well as the display of use-related content or advertising. Cookies are small text files that are stored by the Internet browser on the end device. Cookies contain no information that enables the identification of a user.

(2) The data produced with etracker is processed and stored on behalf of the service provider of this website exclusively in Germany and is therefore subject to the strict German and European data protection laws and standards. etracker has been independently assessed in this respect, is certified and has been awarded the data protection seal of approval ePrivacyseal.

(3) The data processing is performed on the legal basis of Article 6(1)(f) (legitimate interest) of the European General Data Protection Regulation (EU-GDPR). Our legitimate interest exists in optimising our online offer and web presence. As the privacy of our users is of the utmost importance to us, the IP address at etracker is anonymised at the earliest opportunity and login information and device identification at etracker are converted into a code, which is unique but not assignable to a person. etracker does not use the data in any other way, aggregate it with other data or disclose it to third parties.

(4) You can object to the data processing as described above at any time if it performed in a person-specific way. Your objection shall have no adverse consequences for you.

(5) Information on the third-party service provider: etracker GmbH, Erste Brunnenstraße 1, 20459 Hamburg; you can find further information on data protection at etracker here

Facebook

A button of the social network Facebook, provider Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, is integrated on our page. This button is merely a link to our Facebook profile. As a rule, we have no influence on the processing of your personal data by the companies jointly responsible for the company presence. Data processing by Facebook only takes place when you click the Facebook button at the top of our website. You can find Facebook's privacy policy at: https://www.facebook.com/privacy/policy/.

To ensure appropriate guarantees for the protection of the transfer and processing of personal data outside the EU, standard data protection clauses - EU-SCC (Art. 46 para. 2 p. 1 lit. c DSGVO) have been concluded with Facebook.

Instagram

A button of the social network Instagram, provider Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, is integrated on our page. This button is merely a link to our Instagram profile. As a rule, we have no influence on the processing of your personal data by the companies jointly responsible for the corporate presence. Data processing by Instagram only takes place when you click the Instagram button at the top of our website. You can find Instagram's privacy policy at: https://privacycenter.instagram.com/policy/

To ensure appropriate safeguards for the protection of the transfer and processing of personal data outside the EU, standard data protection clauses - EU SCC (Art. 46 para. 2 p. 1 lit. c DSGVO) have been concluded with Instagram.

X

A button of the social network X, provider Twitter International Unlimited Company One Cumberland Place, Fenian Street Dublin 2, D02 AX07 Ireland, is integrated on our website. This button is merely a link to our X profile. As a rule, we have no influence on the processing of your personal data by the companies jointly responsible for the corporate presence. Data processing by X only takes place when you click the X button at the top of our website. You can find X's privacy policy at: https://twitter.com/en/privacy

To ensure appropriate safeguards for the protection of the transfer and processing of personal data outside the EU, standard data protection clauses - EU SCC (Art. 46 para. 2 p. 1 lit. c DSGVO) have been concluded with Twitter.

YouTube

A button of the social network YouTube, provider Google Ireland Limited, with registered office in Gordon House, Barrow Street, Dublin 4, Ireland, is integrated on our page. This button is merely a link to our YouTube profile. As a rule, we have no influence on the processing of your personal data by the companies co-responsible for the corporate presence. Data processing by YouTube only takes place when you click the YouTube button at the top of our website. You can find YouTube's privacy policy at: https://policies.google.com/privacy.

To ensure appropriate safeguards for the protection of the transfer and processing of personal data outside the EU, standard data protection clauses - EU-SCC (Art. 46 para. 2 p. 1 lit. c DSGVO) have been concluded with Google Ireland Limited.

Xing

A button of the social network Xing, provider New Work SE, with headquarters at Am Strandkai 1, 20457 Hamburg, is integrated on our page. This button is merely a link to our Xing profile. As a rule, we have no influence on the processing of your personal data by the companies jointly responsible for the company presence. Data processing by Xing only takes place when you click the Xing button at the top of our website. You can find Xing's data protection declaration at: https://privacy.xing.com/en/privacy-policy.

To ensure appropriate safeguards for the protection of the transfer and processing of personal data outside the EU, standard data protection clauses - EU-SCC (Art. 46 para. 2 p. 1 lit. c DSGVO) have been concluded with New Work SE.

LinkedIn

A button of the social network LinkedIn, provider LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland, is integrated on our site. This button is merely a link to our LinkedIn profile. As a rule, we have no influence on the processing of your personal data by the companies jointly responsible for the corporate presence. Data processing by LinkedIn only takes place when you click the LinkedIn button at the top of our website. You can find LinkedIn's privacy policy at: https://www.linkedin.com/legal/privacy-policy?trk=lithograph_footer-privacy-policy.

To ensure appropriate safeguards for the protection of the transfer and processing of personal data outside the EU, standard data protection clauses - EU SCC (Art. 46 para. 2 p. 1 lit. c DSGVO) have been concluded with LinkedIn.

WhatsApp Business

KÖTTER Services offers a dedicated channel on WhatsApp Business to keep subscribers informed regarding KÖTTER Services' activities. Subscribers and administrators cannot view phone numbers via channels. WhatsApp users can subscribe to the KÖTTER Services channel and unsubscribe at any time. To use WhatsApp channels, the user must agree to the supplementary privacy policy on WhatsApp channels. https://www.whatsapp.com/legal/channels-privacy-policy-eea?lang=en

A button of the social network provider WhatsApp, provider Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, is integrated on our Jobs&Careers page. This button is simply a link to the WhatsApp chat with our recruiters. Our recruiters only use WhatsAppBusiness and the data transmitted in the chat is immediately transferred to the applicant management system and deleted in WhatsApp.

Comprehensive technical and organisational measures have been taken to ensure data protection-compliant use of WhatsApp in the area of recruiting. As a rule, we have no influence on the processing of your personal data by the companies jointly responsible for the company's presence. Data processing by WhatsApp only takes place when you click the WhatsApp button in the job advertisement. You can find WhatsApp's privacy policy at: https://www.whatsapp.com/legal/privacy-policy/?lang=en.

To ensure appropriate safeguards for the protection of the transfer and processing of personal data outside the EU, standard data protection clauses - EU-SCC (Art. 46 para. 2 p. 1 lit. c DSGVO) have been concluded with Meta Platforms Ireland Limited.

Links to other websites 

The website contains links to external websites, including social media providers, such as Facebook, Twitter, etc. These links are embedded in such a way that excludes the automated forwarding of your user data. These providers only receive information about you if you select the links by clicking on these. As we have no influence over any external websites, we cannot accept any responsibility for the content and data protection policy of these. 

ChatBot iAdvize

A ChatBot is provided on the KÖTTER Services website and the Jobs&Careers page to help website visitors navigate the website and communicate with them for assistance if necessary. The purpose of the processing is to collect and store visitors' conversations in order to improve the quality of the services and/or provide a personalised service through insight into the conversation history.

The ChatBot service of iAdvize is based on generative artificial intelligence (AI), this has been provided individually for KÖTTER Services. The data is not used to train or improve the generative AI models.

iAdvize uses cookies to store information in the visitor's browser. Only iAdvize cookies are stored. The iAdvize VUID cookie makes it possible to uniquely identify the visitor and personalise the display and conversation with a visitor based on their navigation of the client's website. As the cookie is stored in the website visitor's browser, it also allows the visitor to be recognised on each visit to save their conversation history. The data associated with the VUID cookie are: Unique identifier of the visitor, browser type, type of terminal device, URL of the pages visited. This data is usually stored for 6 months. Likewise, the following session-related data (expires after 30 minutes of inactivity) are processed: Browser language to contextualise the chat language, number of page views, duration of navigation of the page, date and time of the session. Note: it is requested to refrain from transmitting sensitive data through the chat. The chat history can be hidden by the website visitors independently after the process is finished.

Insofar as the website visitor does not accept the VUID cookies, only the URL of the page accessed, the size of the browser and the time spent on the page are viewed; this information is only stored if the visitor accepts the cookies.

The use of the ChatBot is based on consent, which the website visitor gives via a selection option before first use and can revoke at any time for the future.

The personal data of website visitors collected during the conversation includes the consent of the website visitor to the processing of his/her personal data, conversation (content of the conversation, number of conversations, duration, date, answering short queries if applicable), IP address as well as data transmitted by the user such as identity, e-mail, telephone number. The recipients of the data are designated users on the part of KÖTTER Services as well as service and support employees of the service provider iAdvize.

The conversations are stored for 6 months and then archived for a period of 5 years.

The chat data is stored on an AWS server, Frankfurt region (Germany) in encrypted form, a Data Processing Agreement has been signed between iAdvize and AWS.

The data from conversations with generative AI can be transferred to Microsoft.

If applicable, this data will be stored on Microsoft servers in Europe for a maximum period of 30 days, solely for the purpose of monitoring abuse and fraud, before it is finally deleted.

The privacy policy of iAdvize can be found at: https://www.iadvize.com/en/iadvize-privacy-policy.

To ensure appropriate safeguards for the protection of the transfer and processing of personal data outside the EU, a commission processing agreement pursuant to Art. 28 DSGVO has been concluded with iAdvize. iAdvize has concluded corresponding standard contractual clauses with the sub-processors used (e.g. hosting partners).

Use of Google AdWords Conversion 

(1) We use Google AdWords to draw attention to our attractive offers using advertising on external websites (so-called Google AdWords). We are able to determine how successful the individual advertising measures are in relation to the data of the advertising campaigns. Our aim in doing this is to display adverts that are of interest to you, to make the design of our website more interesting to you and to obtain a fair assessment of advertising costs. 

(2) This advertising material will be delivered by Google via so-called "ad servers". For this we use ad server cookies, through which certain parameters for success measurement as well as the display of the ads or clicks by the user can be measured. If you arrive at our website via an advert placed by Google, Google AdWords will set a cookie on your computer. These cookies lose their effectiveness after 30 days and are not designed to be used to identify you personally. This cookie usually stores as analysis values the unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post view conversions) as well as opt-out information (selection that the user no longer wishes to be targeted). 

(3) These cookies enable Google to recognise your Internet browser. If the user visits certain pages on a website of an AdWords customer and the cookie has not yet expired, Google and the customer can recognise that the user has clicked on the advert and has been forwarded to this page. Every AdWords customers is assigned a different cookie. Cookies therefore cannot be traced via the websites of AdWords customers. We ourselves do not collect or process any personal data in the advertising measures specified. We simply receive statistical evaluations from Google. Using these evaluations, we are able to recognise which of the advertising measures deployed have been particularly effective. We do not receive any further data from the placement of advertising; we are, in particular, not able to identify users using this information. 

(4) Based on the marketing tools deployed, your browser automatically establishes a direct connection with the Google server. We have no influence on the scope and further use of the data that Google collects through the use of this tool and are thus informing you on the basis of the information available to us: Through the integration of AdWords Conversion, Google receives the information that you have accessed the corresponding part of our web presence or have clicked on an advert of ours. If you are registered with a Google service, Google is able to assign the visit to your account. Even if you are not registered with Google and/or have not logged in, there is the possibility of the provider finding and storing your IP address. 

(5) You can prevent participation in this tracking process in various ways: a) through a corresponding setting of your browser software; the suppression of third-party cookies in particular means that you will receive no adverts from third-party providers; b) by deactivating cookies for conversion tracking, by setting your browser in such a way that it blocks cookies from the domain "www.googleadservices.com", https://www.google.de/settings/ads, although this setting will be deleted when you delete your cookies; c) by deactivating the interest-related adverts of providers that are part of the self-regulating campaign "About Ads" via the link http://www.aboutads.info/choices, although this setting will be deleted when you delete your cookies; d) by permanent deactivation in your browsers Firefox, Internet Explorer or Google Chrome via the link http://www.google.com/settings/ads/plugin. We wish to point out that doing this may prevent you from using all of the website’s functions in full. 

(6) The legal basis for the processing of your data is Article 6(1)(1)(f) GDPR. Further information on data protection at Google can be found here: Privacy Policy and Google Site Stats. Alternatively you can visit the website of the Network Advertising Initiative (NAI) at http://www.networkadvertising.org. To ensure appropriate safeguards for the protection of the transfer and processing of personal data outside the EU, standard data protection clauses - EU SCC (Art. 46 para. 2 p. 1 lit. c DSGVO) have been concluded with Google.

Google Remarketing 

As well as AdWords Conversion we also use the application Google Remarketing. This is a procedure we use to be able to approach you again. This application enables us to show you adverts in your further use of the Internet after you have visited our website. This occurs by means of cookies stored in your browser via which Google records and analyses your user behaviour when you visit different sites. In this way, Google can identify your previous visit to our website. According to Google's own information, it does not aggregate the data collected within the scope of the remarketing with your personal data. According to Google, a pseudonymisation of data takes place with remarketing. 

DoubleClick by Google 

(1) This website uses furthermore the online marketing tool DoubleClick by Google. DoubleClick sets cookies to place relevant adverts for users, to improve campaign performance reports or to prevent users from seeing the same adverts multiple times. Via a cookie, ID Google records which adverts are placed in which browser and can in this way prevent these from being shown multiple times. In addition, DoubleClick uses cookie IDs to enable the recording of so-called conversions that relate to ad requests. That is the case, for example, if a user sees a DoubleClick advert and later with the same browser visits the website of the advertiser and buys something there. According to Google, DoubleClick cookies do not contain any personal information. 

(2) Based on the marketing tools deployed your browser automatically establishes a direct connection with the Google server. We have no influence on the scope and further use of the data that Google collects through the use of this tool and are thus informing you on the basis of the information available to us: Through the integration of DoubleClick, Google receives the information that you have accessed the corresponding part of our web presence or have clicked on an advert of ours. If you are registered with a Google service, Google is able to assign the visit to your account. Even if you are not registered with Google and/or have not logged in, there is the possibility of the provider finding and storing your IP address. 

(3) You can prevent participation in this tracking process in various ways:a) through a corresponding setting of your browser software; the suppression of third-party cookies in particular means that you will receive no adverts from third-party providers; b) by deactivating cookies for conversion tracking, by setting your browser in such a way that blocks cookies from the domain "www.googleadservices.com", https://www.google.de/settings/ads, although this setting will be deleted when you delete your cookies; c) by deactivating the interest-related adverts of providers that are part of the self-regulating campaign "About Ads" via the link http://www.aboutads.info/choices, although this setting will be deleted when you delete your cookies; d) by permanent deactivation in your browsers Firefox, Internet Explorer or Google Chrome via the link http://www.google.com/settings/ads/plugin. We wish to point out that doing this may prevent you from using all of the website’s functions in full.

(4) The legal basis for the processing of your data is Article 6(1)(1)(f) GDPR. Further information on DoubleClick by Google can be found at https://www.google.de/doubleclick, as well as on general data protection at Google: https://www.google. de/intl/de/policies/privacy. Alternatively, you can visit the website of the Network Advertising Initiative (NAI) at http://www.networkadvertising.org. To ensure appropriate safeguards for the protection of the transfer and processing of personal data outside the EU, standard data protection clauses - EU SCC (Art. 46 para. 2 p. 1 lit. c DSGVO) have been concluded with Google.

Use of Adobe Typekit 

External fonts (webfonts) are used on these web pages. Typekit is a service from Adobe Systems Software Ireland Ltd. ("Adobe"), which enables access to the Adobe font library. These fonts are integrated by a server call usually to an Adobe server in Ireland. This involves the transmission to the server of the following information on billing and compliance with requirements: 

  • Fonts provided 
  • ID of the record 
  • JavaScript version of the record (string) 
  • Type of record (string "configurable" or "dynamic") 
  • Account ID (identifies the customer the record concerns) 
  • Service that provides the fonts (e.g. Typekit or Edge Web Fonts) 
  • Application that requests the fonts (e.g. Adobe Muse) 
  • Server that provides the fonts (e.g. Typekit server or Enterprise CDN) 
  • Host name of the page to which the fonts are uploaded 
  • Time the web browser requires to download the fonts 
  • The time from downloading the fonts using the web browser to using the fonts 
  • Whether an ad blocker is installed, in order to determine whether the ad blocker compromises the correct tracking of the page visits. 

Further information can be found in the privacy policy of Adobe Typekit, which is available here: https://www.adobe.com/privacy/policies/typekit.html 

Copyright

The content of this website is protected by copyright. Without written permission from KÖTTER, the content of this website may not be reproduced in any form (photocopy, microfilm or any other process) or processed, copied or disseminated by means of electronic systems, unless anything to the contrary has been explicitly indicated.

Exclusion of liability

(1) This website constitutes the temporary state of a continuous working process. Although the utmost care was taken in compiling the information contained on our website, KÖTTER assumes no guarantee that this information is up-to-date, accurate or complete. This also applies for all links to which this website refers either directly or indirectly. KÖTTER is not responsible for the content of a website which may be reached via such a link. Under no circumstances can KÖTTER be held liable for damages of whatever nature that arise through the use or in relation to the use of the information provided here, be they direct or indirect damages or consequential damages, including lost profits or damages that result from the loss of data. 

(2) We reserve the right to make changes to the information on this server without prior notice. All offers are non-binding and without obligation.

Brand names and trademarks 

All protected trademarks and brand names mentioned within this website are subject without restriction to the provisions of the respective applicable trademark law and, where applicable, the ownership rights of the particular registered owner. 

Data security 

We take very careful precautions to protect your data against loss, manipulation and unauthorised access. The precautions correspond to the technical state of the Article 

Technology used 

In parts of this website, we use technologies that are widely used on the Internet, such as JavaScript, Java, Flash or ActiveX, in order to be able to provide the desired information to you in a more convenient way. On no account do we use these technologies to spy out personal data or manipulate data on your computer.

Competitions

On the KÖTTER Service website we offer you the opportunity to take part in competitions. In order to take part in the competitions, we collect personal data as required, such as: salutation, name, address (zip code and city), telephone number, email address and, if applicable, company. For internal competitions, the personnel number is also requested. Please note that if you provide your company, we will pass on your data to our customer service team for further contact.

We use the data mentioned exclusively to carry out the respective competition and to notify the winners. Your name will only be published to announce the winners if you have agreed to this.

Multiple participation on the same day (e.g. via different email addresses, etc.) is not permitted and will result in exclusion from the lottery process on that day.

Your personal data will be processed based on your consent in accordance with Article 6 Paragraph 1 Letter a of the GDPR.

Your data will be stored for the duration of the competition and deleted two weeks after the competition has been completed and the prize has been handed over. Longer storage or further processing will only take place if you have explicitly consented to this. You have the option to revoke the processing of your data and thus your participation in the competition at any time.

In order to ensure appropriate guarantees to protect your personal data, an order processing contract is concluded with the commissioned companies in accordance with Art. 28 GDPR. For this purpose, the processors are checked in advance and are subject to regular follow-up inspections. We also take appropriate technical and organizational measures to protect your personal data from unauthorized access and misuse. Cookies may be stored when you participate in the competitions offered. However, this depends on the respective competition and the cookie settings you have made individually. You can find information about this for the respective competition.

Conditions for participation in the Advent calendar

Participation in the KÖTTER Advent Calendar competition, hereinafter referred to as the operator or organizer, is free of charge and is governed exclusively by these terms and conditions of participation.

Procedure of the competition

The duration of the competition extends from December 1st, 2024 to December 24th, 2024. During this period, users will have the opportunity to take part in the competition online every day.

Participation

In order to take part in the competition, you must fill out and submit the participation form shown. Participation is only possible within the participation period. Entries received after the closing date will not be taken into account in the draw.

Only one submitted registration per participant will take part in the competition. It is strictly forbidden to use multiple email addresses to increase your chances of winning.

Eligible participants

Only employees of the KÖTTER Unternehmensgruppe are eligible to participate. If a participant is restricted in their legal capacity, the consent of their legal representative is required.

All people and employees involved in the conception and implementation of the competition are not eligible to participate in the competition. In addition, the operator reserves the right to exclude people from participation at its own discretion if there are legitimate reasons, for example

(a) in the event of manipulation in connection with access to or implementation of the competition, (b) in the event of violations of these conditions of participation, (c) in the event of unfair trading or (d) in the event of false or misleading information in connection with participation in the competition.

Winning, notification and transmission of the win

The following prizes will be awarded:

22 gift vouchers each with a value of 50 EUR, the prices will be announced daily in the competition.

2 non-cash prizes that will be announced daily in the competition.

The winners will be determined after the closing date for participation in a random draw among all participants. If the competition is linked to a task, only those participants who have completed the task correctly will be entered into the raffle.

The winners of the raffle will be informed promptly about their prize via a separate email.

The prize will be handed over exclusively to the winner or to the legal representative of the minor winner. An exchange, self-collection and a cash payment of the prize are not possible.

The operator will cover any costs incurred for shipping the prizes.

If the winner does not respond after being asked twice within 3 weeks, the prize can be transferred to another participant.

End of the competition

The organizer expressly reserves the right to end the competition without prior notice and without giving reasons. This applies in particular to any reasons that would disrupt or prevent the competition from running as planned.

Applicable Law

Questions or complaints in connection with the competition should be directed to the operator. Contact details can be found in the imprint section of the competition website.

The operator's competition is subject exclusively to the law of the Federal Republic of Germany. Legal recourse is excluded.

Severability clause

If a provision of these terms and conditions of participation is or becomes ineffective in whole or in part, this will not affect the validity of these terms and conditions of participation. Instead of the invalid provision, the legally permissible regulation that comes closest to the economic sense and purpose expressed in the invalid provision applies. The same applies if there is a gap in these conditions of participation.