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KÖTTER SmartControl

The electronic security log by KÖTTER Security


ATM service oprtal

Full service for your automatic machines by KÖTTER Cash and Valuables Services



Digital cash logistics by KÖTTER Cash and Valuables Services



The customer portal of KÖTTER Personal Service

The KÖTTER Services employee portal


Global alerting and crisis management

Digital crisis management enables a swift reaction in serious incidents

Company crises usually occur without warning - they can be severe and risky. Any company can be affected at any time!

The risk of multi-faceted company crises

Company crises can be multi-faceted, and a threat to the company's existence. Therefore, preventing and defending against these risks is essential for safeguarding the company. However, any company can be affected:

  • IT or production breakdowns
  • Fire on site
  • Substances in a product which are hazardous to health
  • A natural disaster in a country with employees who have been sent there
  • Bomb threat in a public institution
  • Mass casualty incident
  • Cyber-attack on your systems
  • Killing spree or terrorist attack
  • Communication crisis
  • Accident when dealing with hazardous substances

Challenges in serious incidents

If an unexpected crisis arises, acting swiftly is required:

  • Alerting action forces easily and safely
  • Calling telephone conferences
  • Providing information to authorities, the media and the public
  • Exchanging virtual and secure information and documents

The software-as-a-service solution (SaaS) FACT24 offers you an opportunity for a swift an uncomplicated reaction for coordination in a serious incident, by means of encrypted communication by a crisis committee, and pre-defined alerting procedures in case of emergency. Audit-proof records are available for you for documentation, proof and analysis purposes.

Global alerting and crisis management with FACT24T24

The SaaS solution offers a wide range of possible ways to deal with an emergency:

  • Alerting the relevant people, depending on the situation (including feedback)
  • Ad hoc arrangement of (iner)national telephone conferences
  • Automatically triggering alarms through connected sensors
  • Pre-definition of an efficient distribution on tasks
  • Manage and monitor crises flexibly via dashboard
  • Activate an information hotline an the touch of a button
  • Targeted public information
  • Overview of external informations sources (weather data, social media etc.)

What sets us apart:

  • Global and comprehensive security and risk management
  • Consulting, personal security and security technology from a single source
  • KÖTTER Security Alliance: International partner network for worldwide uniform security standards
  • Single point of contact: a worldwide contact
  • Over 80 years experience in the security industry
  • FACT24 - web-based, ISO / IEC 27001: 2013 certified alerting solution

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Would you like more information about our services?

Get in touch now – we look forward to hearing from you!

Customer support

+49 (201) 27 88 - 388

E-Mail: infokoetter "«@&.de

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