Reliable support around the clock

Emergency & service calls

Fast response times are essential in emergencies and for service requests. With our emergency and service call services, we guarantee maximum security and availability – around the clock, 365 days a year.

Our certified emergency and service control center monitors all security and building technology systems. Specialists respond to alarm notifications and initiate immediate actions, such as alerting emergency responders.

The team at the KÖTTER Service Center handles all customer inquiries, coordinates service deployments, and ensures reliable 24/7 availability.

Our services

Security around the clock

Emergency call and service control center

Maximum accessibility

KÖTTER Service Center (Call Center)

Together towards the right solution – we look forward to working with you.

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Your advantages with KÖTTER Security

Experience

Over 90 years of expertise as Germany's largest family-run security company.

Relief

We take over your hotline and create space for your core business.

Around the clock

Permanent availability and quick responses.

These clients rely on us

Reliability, quality, and customized solutions make the difference. That’s why many companies have trusted us for years – across all industries and throughout Germany.