Infrastructural facility management with KÖTTER Services: the numbers add up.
Credit institutions are responsible for millions, are one of the primary players in the cash cycle and must be convincing to private and business customers with high levels of service. As a result, concentration on the core business has central relevance for credit institutions, savings banks and financial service providers. KÖTTER Services creates the necessary freedom.
An overview of our services for credit institutions
Would you like a customized service package? Contact us – we would be happy to advise you on its design and implementation.
Security services and technology
- Alarm management systems
- Connection to the KÖTTER control center
- Automatic machine service
- Fire alarm systems
- Fire protection and evacuation concepts
- Cash management
- Intrusion systems
- Reception and gate services
- Monetary supply and collection and cash processing
- Courier deliveries and document transportation
- Area guarding
- Locking services
- Separate guard services
- Providing of central cashing function
- Video systems
- Access control systems
Cleaning and special services
- Exterior and landscape upkeep
- Disinfecting cleaning
- Facade cleaning
- Glass cleaningLandscape upkeep
- Caretaker services
- Hygiene services
- Mat services
- Sanitary facility cleaning
- Service personnel for conferences
- Maintenance cleaning
- Traffic route cleaning
- Winter services
Human resources and services
- Temporary staffing of skilled workers and company executives
- Personnel placement of specialists and executives
- Qualified specialists in the private and business customer areas: analysts, customer advisors, private and corporate customer advisors, counter staff and tellers, etc.
- Qualified workers in the back office: specialists for bookkeeping, controlling, IT, marketing, human resource management and secretary services, as well as employees for telephone switchboards and mailrooms, performing courier deliveries, etc.
With these advantages, you can expect:
High availabilityFulfillment of special requirements to bridge personnel bottlenecks (high employee availability, availability outside of business hours).
Reliable dataReliable service planning (qualified replacement in case of shortfall) and fixed budgets.
Customer-specific human resources planningDesign of a customized human resources concept.
On siteGuaranteed intervention times, fast decision-making, one point of contact.
Reliable calculationCalculation security through transparent pricing design
Bundled servicesEverything from one source – from infrastructural buildings services to system solutions in the operator model.
Nationwide standardStandardized services available nationwide with additional possibilities for options.
Documented qualityCertified in accordance with DIN ISO 9001 (quality management), DIN 77200 and DIN 14001 (environmental management).
More capacityRelief for personnel and cost-intensive processes.
Diverse security tasks
KÖTTER Security bears responsibility for monetary supply and collection of headquarters and branch networks, for automatic teller machine management and for processing funds at in-house cash centers. We also take on the central cashing function and, with the KÖTTER Online Portal, offer automated cash orders. Our expertise in security services and technology is just as broad as the responsibilities of cash & valuables.
Our security specialists – area guards, doormen and reception workers – are available for the comprehensive safeguarding of headquarters, branches and self-service areas against robbery, intrusion and sabotage. We also offer you access control, intrusion, fire and video technology, including connection to the KÖTTER emergency and service control center, which is occupied around the clock.
Smooth service and an appropriate impression
Every work day, KÖTTER Cleaning ensures that foyers and branch locations, offices and meeting rooms radiate with a familiar shine. Our cleaning specialists also keep the widest range of different flooring in good shape. Additional maintenance cleaning services include the preparation of conference rooms, mat services and hygiene services for sanitary facilities. Smooth service already begins on the way to your property, however, and KÖTTER's quality cleaning already begins with glass and facade cleaning, traffic and landscape upkeep, as well as winter services.
Flexible support for personnel bottlenecks
So that credit institutions continue to run smoothly when there are shortages due to vacation or illness, KÖTTER Personnel Services provide a wide variety of temporary employment and staffing support. This includes customer service at headquarter and branch offices, as well as responsibilities in the back office. The offering of skilled commercial workers for private and business customers ranges from analysts to private and corporate customer advisors to tellers. In the back office, credit institutions can rely on qualified personnel for bookkeeping, controlling and secretary services, as well as IT specialists.